1. Information

We cannot guarantee the suitability of a product for a particular purpose. Any and all information regarding the products documented on this site is intended as a guide only. Guitar Gear can accept no liability for damages of any sort resulting from the use of any information or product obtained from GuitarGear.co.uk or sister sites.

2. Cooling off

The consumer has the right to a seven day "cooling off" period. This entitles the consumer to the right to cancel their order within seven days without giving a reason and receive a full refund.
In such cases we must be contacted within seven days (starting from the day of receipt of the goods) via email.

The "cooling off" period does not apply to perishable goods or products which are unsealed, used or damaged by the customer.
The customer will be liable for all transport costs and transaction fees and any returned product must be returned in its original packaging and in an "as new" condition.

3. Pricing

Every effort is made to ensure that the prices displayed are correct. In the unlikely event that an error has been made, we will notify you of the error prior to dispatch of the goods and give you the opportunity to cancel your order should you wish. We cannot under any circumstances honour pricing errors.